Contact
Billing: billing@lumanora.com. Legal and privacy: legal@lumanora.com.
Every message reaches a person on the team
Talk to us
Email hello@lumanora.com. Tell us which markets you sell into now, which ones you want next, and roughly what you ship. That is usually enough for a useful first answer rather than a discovery call.
What we can help with
Modelling landed cost and duty before you commit to a market. Clearing through your own entity, so duty, tax and compliance are handled behind it while your checkout, your buyer relationship and your payout stay with you. Classification, registrations and filings across the markets you sell into. Returns that come home consolidated rather than one parcel at a time.
Where we operate
Your entity in seven markets, and we model landed cost, manage clearance and track every order into the United States, United Kingdom, European Union, Australia, New Zealand, Canada and Hong Kong from a single platform, through the carriers and brokers you already use. Labels and returns are supported for 220+ destinations through your own carriers.
Offices
Head office. 880 Third Avenue, PMB 1006, New York, NY 10022, United States.
Australia. Melbourne, Victoria, Australia.
What we are not
Lumanora is a technology company. We are not a freight provider, carrier or customs broker, and we are not a law firm, accountancy practice, tax adviser or regulated financial adviser. Where a licensed local agent is required, we appoint and manage one. Our legal disclaimer sets out the detail.